Rachel Sullivan
Solving Problems, One System at a Time
📋 Biography
Rachel Sullivan is a seasoned IT professional with nearly 30 years of experience, beginning her career on a Help Desk and evolving into a strategic systems architect and consultant. At Mastercam, she leverages the Microsoft 365 platform to solve complex business challenges and streamline operations. Rachel is known for her ability to identify organizational needs and build or implement systems that deliver measurable results. Her work spans internal solutions and consulting engagements, always with a focus on usability and impact. Beyond technology, Rachel is deeply passionate about education and empowerment. She also dedicates time to teaching team members and community groups how to navigate and utilize digital tools effectively. Her career reflects a commitment to innovation, collaboration, and continuous learning.
✨ High-Impact Contributions 4
In this 60-minute session, I’ll guide you through the fundamental steps every admin needs to know when setting up a Microsoft 365 tenant. From initial configuration to optimizing security settings, you'll learn how to efficiently manage your tenant and ensure a smooth experience for your users. Whether you're new to M365 or looking to refine your skills, this session will provide practical insights and actionable tips to help you succeed.
Joy Apple and I let a roundtable discussion for Women in M365 and their allies at the Microsoft 365 Community Conference.
We announced the move of Women in Teams to Women in M365 during this podcast at the Microsoft 365 Community Conference. Also, this discussion included some background into Women in Teams and all of the guests' backgrounds as well.
Introduced the Women in M365 User Group. During the lunch I was part of the panel that introduced the now Women in M365 user group, formerly Women in Teams. We discussed how the group works and invited new group members and speakers to join us at our monthly meetings.